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Comcast to Close Natomas Call Center

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(Sacramento, CA)
Tuesday, September 25, 2012

Comcast's Andrew Johnson says the company was looking to  update its system of call centers and decided the three in California were too expensive to keep open, "There are lots of folks out there who recognize that there is overhead costs that business have to deal with here in California and we -certainly when we stacked that up against the other options that were available to us on the west coast- we made the decision.

The thousand employees can keep their jobs if they're willing to move.  Portland, Seattle, and Denver's call centers will absorb them. 

Comcast will still have 5500 employees in California to handle service outages and other problems for their 2 million customers in the state.   According to a report in the Silicon Valley Business Journal more than 250 companies moved jobs out of state last year.  That was a 26 percent increase over 2010.  
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